Eric Johnson is the Chief Information Officer of PagerDuty, the digital operations management platform. He has a proven track record of strategic visioning, delivery of complex enterprise cloud solutions and leading digital process transformation. Eric is a highly effective external facing executive driving sales, building product awareness, and improving go-to-market strategy. Throughout his career, he’s enjoyed strong success in growing and leading global IT organizations and fostering collaboration in a virtual work environment.
Prior to PagerDuty, Eric was CIO of several notable companies including SurveyMonkey, Talend, DocuSign, and Informatica.
On the 32nd episode of Enterprise Software Innovators, Eric Johnson, CIO at PagerDuty, joins the show to discuss the impact of data strategy on AI adoption, transforming business operations with automation, and best practices for using generative AI in the enterprise.
Read about Eric’s perspective on the critical role of data in the success of AI, how automating business processes will continue to evolve rapidly, and insights into utilizing generative AI at the enterprise level.